Welcome to East River Foods Trading (UK) Ltd. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

Company Information

East River Foods Trading (UK) Ltd

• Company Registration: 15223964 (England & Wales)
• Registered Office: Rugby, UK
• VAT Registration: [Check with us]

Definitions

• "Company," "we," "our," or "us": East River Foods Trading (UK) Ltd
• "Customer," "you," or "your": Any individual or entity using our services
• "Services": All products and services provided by the Company
• "Website": Our company website and all related digital platforms

Use of Our Website

Permitted Use

You may use our website for lawful purposes related to our business services. You agree not to:

• Use the website for any unlawful or prohibited activities
• Attempt to gain unauthorised access to our systems
• Interfere with the website's functionality or security
• Transmit harmful code, viruses, or malicious software
• Violate any applicable laws or regulations

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is owned by or licensed to East River Foods Trading (UK) Ltd and is protected by copyright, trademark, and other intellectual property laws.

Product Information and Orders

Product Descriptions

We strive to provide accurate product descriptions and specifications. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

Pricing

• All prices are quoted in the currency specified (USD, EUR, or GBP)
• Prices are subject to change without notice
• Additional costs (shipping, duties, taxes) may apply
• Price quotations are valid for the period specified

Order Process

1. Inquiry: Initial product inquiry and specification discussion
2. Quotation: Detailed pricing and terms proposal
3. Agreement: Formal purchase agreement or contract
4. Production: Order processing and quality control
5. Delivery: Shipping and delivery coordination

Order Acceptance

• All orders are subject to acceptance by East River Foods Trading (UK) Ltd
• We reserve the right to refuse or cancel orders at our discretion
• Order confirmation will be provided in writing

Payment Terms

Payment Methods

We accept the following payment methods:

• Bank wire transfers
• Letters of credit
• Other mutually agreed payment methods

Payment Terms

• Payment terms will be specified in individual agreements
• Late payment may result in interest charges
• We reserve the right to suspend services for overdue accounts

Delivery and Risk

Delivery Terms

• Delivery terms will be specified using Incoterms (FOB, CIF, DAP, etc.)
• Delivery timeframes are estimates and not guaranteed
• The customer is responsible for providing accurate delivery information.

Risk Transfer

The risk of loss or damage transfers to the customer in accordance with the agreed-upon Incoterms.

Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government actions, labour disputes, or supply chain disruptions.

Quality and Warranties

Product Quality

• All products are subject to our quality control procedure.s
• Certificates of Analysis are provided with shipments.
• Products meet specified technical requirements

Limited Warranty

We warrant that our products will conform to agreed specifications at the time of delivery. This warranty is limited to repair, replacement, or refund at our discretion.

Warranty Disclaimers

Except as expressly stated, we disclaim all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the value of the specific order.
• We are not liable for indirect, consequential, or special damages
• Customers are responsible for determining product suitability for intended use

Confidentiality

Confidential Information

Both parties agree to maintain the confidentiality of proprietary information, including:

• Business plans and strategies
• Technical specifications and formulations
• Pricing and commercial terms
• Customer and supplier information

Non-Disclosure

Confidential information shall not be disclosed to third parties without written consent, except as required by law or regulation.

Compliance and Regulations

Regulatory Compliance

• All products comply with applicable UK and EU regulations.
• Customers are responsible for compliance in their jurisdiction
• We provide the necessary documentation for regulatory purposes

Export/Import Compliance

• All international transactions comply with applicable trade laws.
• Customers are responsible for import permits and compliance.
• We assist with documentation, but do not guarantee approval

Termination

Termination Rights

Either party may terminate agreements:

• For ma aterial breach after written notice and a cure period
• For the insolvency or bankruptcy of the other party
• As specified in individual agreements

Effect of Termination

Upon termination:

• Outstanding obligations remain in effect
• Confidentiality obligations continue
• Each party returns confidential information.

Dispute Resolution

Governing Law

The laws of England and Wales govern these Terms.

Jurisdiction

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Alternative Dispute Resolution

We encourage the resolution of disputes through negotiation and mediation before resorting to litigation.

General Provisions

Entire Agreement

These Terms, together with specific agreements, constitute the entire agreement between the parties.

Amendments

These Terms may only be modified in writing signed by authorised representatives.

Severability

If any provision is found unenforceable, the remaining provisions remain in full force.

Assignment

These Terms may not be assigned without the prior written consent of the parties, except in connection with a bona fide business transfer.

Notices

All notices must be in writing and delivered to the addresses specified in our agreements.

Contact Information

For questions regarding these Terms and Conditions:

terms@erftuk.co.uk